Privacy Policy

Last Updated: March 2026

At Union Overland, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from unionoverland.com.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you visit our website, we may collect certain information automatically or when you voluntarily provide it.

Personal Information You Provide

When you place an order, contact us, or subscribe to updates, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely through third-party payment providers)

  • Order history

  • Communication messages

This information is used to process orders, provide customer support, and improve your shopping experience.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on pages

  • Referral sources

  • Shopping activity

This data helps us understand how visitors use our website and allows us to improve functionality and performance.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic.

Cookies may be used to:

  • Remember items in your cart

  • Save user preferences

  • Improve website performance

  • Provide relevant marketing and advertising

Third-party services such as analytics and advertising platforms may also use cookies to collect data about your interaction with our website.

You may disable cookies through your browser settings, although some website features may not function properly.

How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates

  • Improve website functionality

  • Prevent fraud or unauthorized activity

  • Send marketing communications (only when consent is provided)

  • Analyze website traffic and customer behavior

Sharing of Information

Union Overland does not sell or rent personal information.

Your information may be shared with trusted third-party service providers required to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting services

  • Email and marketing platforms

  • Analytics providers

These third parties only receive the information necessary to perform their services and are required to maintain appropriate data protection practices.

Payment Security

All payments are processed securely through trusted payment providers. Union Overland does not store or have access to full credit card numbers.

Payment providers use encrypted systems and secure processing methods to protect your financial information.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Provide customer service

  • Comply with legal obligations

  • Maintain business records

Order information may be retained for accounting, tax, and legal purposes.

Marketing Communications

If you subscribe to marketing communications, we may send occasional emails regarding:

  • Promotions

  • Product updates

  • New arrivals

  • Special offers

You may unsubscribe at any time using the unsubscribe link included in marketing emails.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Request corrections to inaccurate data

  • Request deletion of personal information where applicable

To make a request regarding your personal information, please contact us.

Third-Party Links

Our website may contain links to third-party websites. Union Overland is not responsible for the privacy practices or content of external sites.

Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure.

Changes to This Policy

Union Overland reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Union Overland
Email: info@unionoverland.com