Contact Information Policy

Customer Support & Contact Information

Union Overland is committed to providing clear and reliable communication with our customers. This Contact Information Policy outlines how to reach us and what types of inquiries we handle through each channel.

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How to Contact Us

For all inquiries, please contact us using the information below:

📧 Email: info@unionoverland.com

Email is our primary and preferred method of communication. This ensures we can properly track requests, orders, and warranty claims.

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Types of Inquiries We Handle

You may contact us regarding:

• Order questions or updates

• Shipping and delivery inquiries

• Warranty claims

• Returns and refunds

• Product information and fitment questions

• Pre-orders and lead time inquiries

When contacting us, please include your order number (if applicable) to help us assist you more efficiently.

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Response Times

We aim to respond to all inquiries within 1–2 business days, excluding weekends and holidays. Response times may vary during peak periods, product launches, or holidays.

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Communication Limitations

Union Overland does not guarantee support via social media direct messages or comments. For official support, order-related matters, or legal inquiries, communication must be made via email.

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Changes to Contact Information

We reserve the right to update or change our contact information at any time. Any changes will be reflected on this page and elsewhere on our website where applicable.

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Contact

For all inquiries:
📧 info@unionoverland.com

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